Each of our seven hotel rooms offers magnificent views and attention to design detail.
Terms, Conditions & Facts for hotel rooms
All rates are subject to change without prior notice.
In the event of a rate change, the rate of confirmed reservations with deposit will be honoured.
All rates are quoted above and include breakfast.
All rates are quoted in South African Rand.
Reservations are gladly accepted via telephone or e-mail. In order to secure the reservation, one night’s full deposit is required within 7 days of making the booking. Should the deposit not be received as requested, Clouds Hotel & Villas reserve the right to automatically cancel the booking without any verbal or written notice. Confirmation of the reservation will be provided upon receipt of your booking.
Provisional reservations will be held as follows: 1 month or less prior to arrival: 48 hours
1 - 2 months prior to arrival: 72 hours
Longer than 2 months prior to arrival: 7 days
This is due to extremely high occupancies in summer. For reservations between April and October we will be happy to hold your room for 7 days. Clouds Estate reserves the right to release any provisional reservation without notification after the above date has expired.
Cancellation fees will in normal circumstances be charged as follows: 90 days or more prior to arrival the full deposit will be refunded less than an administration fee of R500. Between 60 and 89 days before arrival, a cancellation fee equal o 25% of the deposit will be payable. Any cancellation made 60 days or less prior to arrival will be charged for in full. By making payment of the deposit, you agree that the aforegoing cancellation fees are fair, reasonable and necessary to secure your reservation and to compensate Clouds Estate in the event of a cancellation.
Regret no infants or children under 16 accepted in our hotel rooms.
The standard hotel room and 1 x luxury hotel room only have a shower (no bath). We gladly accept requests but cannot guarantee the bathroom type when making a reservation.
Clouds Wine & Guest Estate has 2 pools, the Hotel pool is exclusively for the use of hotel guests.
Check in time is at 14h00 and check out time is at 11h00.
Should you wish to guarantee an early arrival or a late departure, we will extend the reservation at an additional charge, subject to availability.
A 3 night minimum stay policy is implemented during peak season annually.
15 Jan - 30 April 2019
1 May - 15 Sept 2019
16 Sept - 14 Dec 2019
15 Dec 2019 - 14 Jan 2020
* Please note all prices are per room per night BB