Rates

 

Each of our seven hotel rooms and two suites offers magnificent views and attention to design detail.

 

 

 

Terms, Conditions & Facts for hotel rooms 

 

Room Rates

  • All rates are subject to change without prior notice.

  • In the event of a rate change, the rate of confirmed reservations with a deposit will be honoured.

  • All rates are quoted above and include breakfast.

  • All rates are quoted in South African Rand.

 

Booking Procedures

Provisional reservations will be held as follows:   1 month or less prior to arrival:  48 hours 

                                                                                   1 - 2 months prior to arrival:  72 hours 

                                                                                    Longer than 2 months prior to arrival: 7 days 

 

 

This is due to extremely high occupancies in summer.  For reservations between April and October, we will be happy to hold your room for 7 days.  Clouds Estate reserves the right to release any provisional reservation without notification after the above date has expired. 

 

Deposit payment procedure:

Upon confirmation, we require a 20% deposit, payable within 7 days, the balance is due 30 days prior to arrival

For bookings made less than 30 days prior to arrival, the full payment is due within 48 hours

Failure to comply with payment on time will result in Clouds Estate reserving the right to cancel the reservation without notification

 

 

In the event of a premature departure, the full extent of the stay, as originally booked and confirmed will be charged at 100%.   

Clouds Estate reserves the right to automatically release reservations being held for which no deposit has been received.

After a booking is confirmed, any amendments will be done subject to availability.  A fee may be charged for amendments at our discretion.

Please ensure you are in possession of a valid passport and visa (where applicable).

Please ensure you have sufficient travel insurance to cover injury, death, medical costs, repatriation, loss or damage to personal belongings, and cancellation costs incurred due to unforeseen events. 

 

Cancellation fees will be charged as follows:

90 days or more prior to arrival the full deposit will be refunded less an administration fee of R750.  Between 31 and 89 days before arrival, a cancellation fee equal to 50% of the deposit will be payable.  Any cancellations made 30 days or less prior to arrival, will be charged in full.

By making payment of the deposit, you agree that the aforegoing cancellation fees are fair, reasonable, and necessary to secure your reservation and to compensate Clouds Estate in the event of a cancellation.  

 

Facts

  • Regret no infants or children under 16 are accepted in our hotel rooms.  

  • The standard hotel room and 1 x luxury hotel room only have a shower (no bath). We gladly accept requests but cannot guarantee the bathroom type when making a reservation.

  • Clouds Wine & Guest Estate has 2 pools, the Hotel pool is exclusively for the use of hotel guests.

  • Check-in time is at 14h00 and check-out time is at 11h00.

  • Should you wish to guarantee an early arrival or a late departure, we will extend the reservation at an additional charge, subject to availability 

  •  From 1 January 2024, Stellenbosch Tourism will be adding a city tax of 1.15% on all guest accommodation, which is payable at the hotel on departure. 

 

   TYPE

HIGH SEASON 

 

PEAK

SEASON

 

HIGH SEASON

LOW

SEASON 

 

16 Sept - 15 Dec 2024

16 Dec 2024 - 14 Jan 2025 

15 Jan - 30 April 2025

1 May - 15 Sept 2025

Standard Room

R3 995

R4 495

R3 995

R3 495

Luxury Rooms

R5 695

R5 995

R5 695

R3 995

Deluxe Rooms

R7 295

R7 595

R7 295

R4 995

Superior Room

R8 495

R8 995

R8 495

R6 295

Pool Suites

R9 495

R9 995

R9 995

R6 995

 * Please note all prices are per room per night B&B