Room Rates

Each of our seven hotel rooms offers magnificent views and attention to design detail.

Terms, Conditions & Facts for hotel rooms 

Room Rates

• All rates are subject to change without prior notice.

• In the event of a rate change, the rate of confirmed reservations with a deposit will be honoured.

• All rates are quoted above and include breakfast.

• All rates are quoted in South African Rand.

Booking Procedures

 A deposit of 50% for the full amount for accommodation is required 90 days prior to arrival.  In the case of a 1-night stay, we will require the full night's accommodation as prepayement.  Should the deposit not be received as requested, Clouds Estate reserve the right to automatically cancel the booking without any verbal or written notice.  Confirmation of the reservation will be provided upon receipt of your booking.

Provisional reservations will be held as follows:   1 month or less prior to arrival:  48 hours 

                                                                                1 - 2 months prior to arrival:  72 hours 

                                                                                Longer than 2 months prior to arrival: 7 days 

This is due to extremely high occupancies in summer.  For reservations between April and October, we will be happy to hold your room for 7 days.  Clouds Estate reserves the right to release any provisional reservation without notification after the above date has expired. 

Cancellation fees will be charged as follows: 90 days or more prior to arrival the full deposit will be refunded less than an administration fee of R500 per room.  Between 60 and 89 days before arrival, a cancellation fee equal o 25% of the deposit will be payable.  Any cancellation made 60 days or less prior to arrival will be charged in full.  By making payment of the deposit, you agree that the aforegoing cancellation fees are fair, reasonable and necessary to secure your reservation and to compensate Clouds Estate in the event of a cancellation.  

Facts

• Regret no infants or children under 16 accepted in our hotel rooms.  

• The standard hotel room and 1 x luxury hotel room only have a shower (no bath). We gladly accept requests but cannot guarantee the bathroom type when making a reservation.

• Clouds Wine & Guest Estate has 2 pools, the Hotel pool is exclusively for the use of hotel guests.

• Check-in time is at 14h00 and check-out time is at 11h00.

• Should you wish to guarantee an early arrival or a late departure, we will extend the reservation at an additional charge, subject to availability.

• A 3-night minimum stay policy is implemented during peak season annually.

 * Please note all prices are per room per night B&B

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